Our Services
Providing peace of mind one repair at a time!
Collision & Accident Repairs
For 70+ years auto owners have been trusting us with their vehicles and you can too! At Fix Auto our process is efficient and we’ll keep you informed during the repairs. We have well-trained experienced advisors and technicians tending to your vehicle each step of the way.
Fender & Bumper Repair
Vehicles come in many shapes, sizes, and materials. Hoods, fenders, and bumpers do too. It’s important to identify these materials: aluminum, composite or metal – each with unique characteristics our craftspeople are trained to recognize and repair.
Auto Body Paint
Most autobody repairs require painting with precise attention to refinishing techniques. Our painter’s receive annual training and maintain certification to ensure current knowledge of paint color-matching and application. We use the top-shelf Axalta waterborne paints.
More about our services below:
Expert Auto Body Repair Services
We fix auto body damage of all kinds from fender benders to major collisions, including the supplemental restraint system components, such as deployed airbags and triggered seat belt pre-tensioners. Our body work repairs are backed by a written limited lifetime warranty, and have been since 1946.
Fender bender, major collision, frame or unibody repair
Whether filing an insurance claim or paying for body work yourself, we will walk you through what to do after an accident. Our certified technicians have the training and experience to expertly repair your vehicle and get you back on the road.
Bumper repair
Front and rear bumpers come in many shapes and sizes, and the damage ranges from cracks, dents, scraps, peeling paint and more. There is no one-size-fits-all price to achieve a factory-appearance repair. Therefore, before you have one of the we-come-to-you folks* repair your bumper in your driveway or a parking lot, let’s take a look and discuss options available to you.
Door ding and paintless dent repair (PDR)
We can save you money on some types of small dents and dings by repairing them using paintless dent repair (PDR) techniques. This is just like it says – repairs done without the necessity to paint.
Paint matching
Our certified expert painters use highly sophisticated paint matching programs and specialty lighting to ensure an accurate and guaranteed paint color match**.
Vandalized and theft-damaged vehicles.
We will review theft and vandalism damage with you directly to ensure all related items are addressed.
Concierge insurance claim processing
When you choose Fix Auto for your auto body shop repair needs, we will discuss your expectations, as well as ours, and the insurance company’s when one is covering the repairs. We give you and your vehicle our personal attention and help you navigate the process.
Lifetime limited warranty
Our I-CAR trained and welding certified, and ASE tested technicians and painters, provide expert auto body repairs backed by our written limited lifetime warranty and years of award-winning personalized service.
Towing
Towing after an accident is generally covered by insurance. You do not have to have towing coverage on your policy to be covered after an accident. Call us at 503-257-9255 and we’ll coordinate the rest. For after hours towing from 5pm to 8am, please call: Integrity Towing at 503-465-0500 or Elite Towing at 503-724-5305
* We spray our paint products in a controlled environment, adhering to the Federal Government’s strict guidelines to control the release of volatile emissions into the environment – the folks painting bumpers in your driveway, a parking lot or a shop that hasn’t invested in the proper equipment are releasing extraordinary amounts of toxins into the environment.
** Vehicles with faded, oxidized or severely worn paint finishes pose unique repair challenges and a guaranteed color match does not apply. If you are being told by another shop that the paint will match exactly on a vehicle with these paint conditions, we recommend you proceed with caution because you may not be getting accurate information. New and well-maintained paint is shiny, oxidized paint is dull, faded paint has had the color change from the original and severely worn paint may be a combination of many wear-and-tear factors. Please call us to discuss your expectations if you think your vehicle falls under any of these conditions.
Airbags and seat belts (supplemental restraint system)
In conjunction with accident and collision repairs we will diagnose what parts need to be replaced in the supplemental restraint system, including deployed airbags and triggered seat belts as well as testing to be sure the system is functioning correctly, is critical after a car accident. Some vehicle manufacturers also specify replacement of stressed seat belts and components after an accident. For these important safety items, we provide original equipment manufacturer replacement parts, and resetting of the electronic systems and diagnostic components.
Headlamps, taillights and bulbs
Headlamps and taillights can be replaced with original equipment, recycled, or aftermarket – often we do this more cost-effectively than a dealer or mechanic. We can also replace most bulbs while you wait, and we aim headlamps.
Suspension & Wheel Alignment
We carefully check this part of your vehicle when there is impact to tires, wheels or suspension components. We replace collision-damaged suspension components, and if there are worn parts not related to the accident we will discuss this with you prior to proceeding. We provide wheel alignments including printouts indicating alignment measurements.
Fleet Auto Body Services
Keep the appearance and function of your fleet on the road and working for you. Whether you have one vehicle or a large fleet, we can tailor repair options that meet your needs and budget. Here is a sampling of our fleet services:
- Free assessment of your fleet for auto body and paint repair
- Management of insurance claim and collision repair processes
- Repair and painting of fiberglass hoods, fenders and flares
- Adjustment for hinged, sliding and lift-gate doors where feasible
- Assessment for hinge and sliding door parts replacement
- Hinge backing plate welding
- Hinge pin and bushing replacement
- Priority service to get your service vehicle back on the road
- Door glass, regulator and motor component replacement
- Custom decal ordering and replacement
- Worn suspension parts replacement and wheel alignment
- Bumper to bumper repair or replacement
- Pick up and delivery
Need a rental in as little as 15 minutes?
Call us at 503-257-9255 and we’ll set it up.
Rental vehicles typically are paid for by your insurance company only when you have a rental vehicle or loss of use endorsement on the policy you purchased. Or, when the other party is at fault they, or their insurance company, is responsible for paying for a rental.
Limitations and restrictions of the rental car company and the insurance company paying, will apply. Regardless of whom is responsible for the cost of a rental, you may be required to allow for a deposit hold on your credit card. Repairs may take longer than the number of days your insurance policy pays for. We do not cover rental costs.
Wash and vacuum
Detailing
Rock chip repair and paint touch-ups
Rear view & side view mirrors
Striping, moldings, upholstery and trim
Wheel repair and resurfacing
Towing
Towing after an accident is generally covered by insurance. You do not have to have towing coverage on your policy to be covered after an accident. Call us at 503-257-9255 and we’ll coordinate the rest. For after hours towing from 5pm to 8am, please call: Integrity Towing at 503-465-0500 or Elite Towing at 503-724-5305.
Glass replacement
Glass sometimes is damaged in accident or by vandalism, when this happens we will arrange for it’s replacement. When all you need is a windshield replaced, give us a call and we will provide a referral for it’s replacement. We can also help coordinate that for you at our location.
A/C recharging
When air conditioning is damaged in a collision, we take care of repairing and recharging the system. We have Environmental Protection Agency (EPA) – certified technicians to perform most refrigerant services on-site, ensuring proper handling and recycling of refrigerant. If all you need in A/C system servicing, give us a call and we can provide a referral.
After-hours by appointment
Need our help outside of regular business hours of 8am to 5pm? Call us to discuss your scheduling needs.
Under Oregon law your right to use the repair shop of your choice is protected. No matter what an insurer may say, it’s your vehicle and your choice.