Lifetime Limited Warranty
At Fix Auto Portland East & Fix Auto Gladstone, we take great care to see that every repair meets our standards for quality.
The auto body work labor performed by Fix Auto Portland East and Fix Auto Gladstone (companies of Roth & Miller Autobody, Inc.) is guaranteed against any defect in workmanship for as long as you own your vehicle. We guarantee that for as long as you own your vehicle, we will, at its own expense, correct or repair all defects that are attributable to defective or faulty workmanship in the body work repairs stated on the repair order.
In addition, Fix Auto Portland East and Fix Auto Gladstone provides a five (5) year limited warranty on painting, and a limited warranty on mechanical repairs for ninety (90) days or three thousand (3,000) miles, whichever comes first.
The parts and materials used at Fix Auto Portland East and Fix Auto Gladstone may be covered by a warranty by the part or material manufacturer. Sublet repairs and labor are covered only by the warranty of that supplier.
RESTRICTIONS AND LIMITATIONS LISTED BELOW APPLY
Roth & Miller Autobody, Inc., d.b.a. Fix Auto Portland East & Fix Auto Gladstone (herein referred to as “Fix Auto”) hereby provides a limited warranty on repairs performed by Fix Auto on the vehicle identified herein and on the original repair order. This limited warranty is valid only for as long as the vehicle owner named herein owns the vehicle.
Excluded from this limited warranty are defects caused by – or damage resulting from – unreasonable use, improper maintenance, additional collision or vandalism damage, or deterioration and wear resulting from driving conditions. Damage or deterioration caused by use of automatic car washes or automotive nose masks is also excluded. All parts used by Fix Auto are covered by any warranty supplied by the manufacturer or supplier of these parts. Sublet repairs and labor are warranted, if at all, by that supplier.
This is a three-part, labor-only, limited warranty, and conditions pertaining to each part are stated hereafter:
Fix Auto provides a lifetime limited warranty on all metal work, including welding and the application of materials used in making repairs against cracking, flaking, pitting or deterioration, excluding rust repairs. Fix Auto will re-repair and re-paint any metal work warranted hereby at its sole option, when claim is made while the vehicle owner named herein owns the vehicle.
Painting, Striping and Decals
Fix Auto provides a five (5) year limited warranty on painting against solvent blistering, peeling, hazing, and excessive loss of pigmentation. Fix Auto also provides a one (1) year limited warranty on the application and adhesion of decorative striping and decals, excluding those defects that are caused by neglect or environmental conditions. Fix Auto will re-prime, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby (excluding rust repair), at its sole option, when a claim is made within the time periods stated herein. This paint warranty is valid only for work performed by Fix Auto over an original factory finish that is free of defects.
Fix Auto provides a ninety (90) day or three thousand (3,000) mile limited warranty on mechanical repairs which were caused by the original collision damage, excluding suspension, air conditioning or electrical assemblies or components. Fix Auto will repair any mechanical assembly or components warranted hereby, at its sole option, when claim is made within ninety (90) days or three thousand (3,000) miles, whichever comes first, of the effective date stated herein.
This limited warranty shall be null and void if a repair is altered, adjusted or tampered with by any person not authorized by Fix Auto. This limited warranty is not transferable.
THE WARRANTY PROVIDED HEREIN IS THE EXCLUSIVE AND SOLE REMEDY OF PURCHASERS. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS THREE PART LIMITED WARRANTY. FIX AUTO WILL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECTS OR WORKMANSHIP OR MATERIAL. Specifically excluded are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components that are not specifically covered by this limited warranty. Consequential damages, such as damage to other assemblies and components resulting from a defective part or installation of such part installed or re-repaired by Fix Auto are also excluded from this limited warranty.
In order to obtain the benefits of this limited warranty, the vehicle owner named herein must do the following:
a. Present the owner’s copy of this limited warranty document to Fix Auto before requesting warranted repairs or parts; and
b. Have any warranted repairs, adjustments, or inspections made only at the premises of Fix Auto during normal business hours.
Feel free to download our warranty here!